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Data protection

Delby Trading, Located at Am Berghang 70, 48455 Bad Bentheim and Bahnhofstraße 6A D-48455 Bad Bentheim Germany, Germany, is responsible for the processing of personal data, just as shown in this privacy statement.

Contact Details

Website: https://delby.eu
Address:
Am Berghang 70
48455 Bad Bentheim
Germany

Phone nr: +49 5923 988 2526
Fax: +49 5923 988 2562

Data protection officer:
Miranda Snellenberg
ms@delby.eu
+49(0)1622577533

Data to be processed

  • First and last name
  • Address
  • Phone number
  • Bank details
  • E-mailaddress
  • Other personal data that you actively provided, in any way whatsoever.

Particular and/or sensitive data that we process
Our website and/or services does not have the intention of gathering information from any website visitors that are younger than 16 years of age. Unless these visitors have acquired permission from their parents or legal guardians. However we cannot verify whether a visitor is 16 years or younger. For this reason we recommend that parents and legal guardians should be involved in the online activities of their child, in order to prevent information being gathered without the parents or Guardians approval or acknowledgment. Should you be convinced that we have gathered this kind of information without permission, please feel free to contact us via ms@delby.eu

The purpose and foundation on which we process the data:

Delby Trading processes your personal data for the following reasons:

  • To conclude services and/or payments.
  • To contact you when needed, should it be necessary, in order for us to carry out services.
  • To inform you about any changes/adjustments to our services and/or products.
  • To deliver goods and services.
  • We will process personal data if we are legally obliged to, data that we need to carry out our tax declarations for example.

How long do we store your personal data
Delby Trading does not store your personal data for longer than is strictly necessary. Personal data are stored for 10 years.

Sharing of personal data
Delby Trading does not store data longer than strictly necessary. Personal data, that we are legally obliged to process, will not be stored longer than 10 years.

Distribution of data
Delby Trading will not sell or share your data with any third parties, unless it is necessary for us to carry out our side of the contact or to comply with legal requirements.
Companies, who process your data on our behalf, will have to sign an agreement to ensure the same level of security and confidentiality as us.

Viewing, adjusting or deleting Data
You have the right to view, adjust and/or delete your data from our system. Moreover you also have the right to withdraw your given consent and to object against the processing of your data by Delby Trading, as well as the right to have your data transferred. This means that you can submit a request for us to send, the data we have in our system, to you or to a third party of your choosing. The request can include, viewing, correcting, deleting and also the portability of the data we have stored in our system. Such request could be submitted via ms@delby.eu
To be sure that the request has been submitted by you, we also require a copy of your ID to be sent along with the request. In the copy, your picture, MRZ (machine readable zone), passport number and social security number must all be visible and readable. The response period is 4 weeks, however rest assured that we will respond as soon as we are able to.
Delby Trading would like to point out that you have the possibility to submit a complaint at the national supervisor body, the Data Protection Authority.

How do we protect your Personal Data
Delby Trading takes the protection of your information very seriously and will always implement the necessary measures to prevent Data theft, abuse, los or unauthorized access. Should you feel that your data is not being well persevered and protected, or should there be any signs of abuse of your data, please contact us via ms@delby.eu